Subject: That complaint letter

Havent read it yet but its certainly stirring the net community.

LETTER

lol... excellent :)

great :)

the part where he writes about the potatoes being mashed via a birds digestive track was hilarious

If I were branson, I would have invited the chap to the best meal money can buy in London as compensation, if only for the effort of writing the letter. :)

he did phone him

The phone call is a publicity stunt, but compensation would have been decent!

It was a viral marketing stunt to get them in the news