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We're back with a comprehensive explanation of how the new fanclub moods work, as we see they raise many questions and uncertainties. We apologize for the delay in preparing this description – nevertheless, we wanted to verify all reports of potential issues/bugs and confirm various cases flagged on the game forum.
The most important information that should be the starting point for understanding the new moods is as follows: the new fan club satisfaction level is NOT a continuation of the old system. In other words, this season operates on an entirely new system, and you shouldn't refer to the mood level before this update – these are completely different mood calculation systems, and you can't say, for example, that the mood "dropped" compared to the previous season. It has been calculated on new grounds. We believe most of the misunderstandings reported stem from this crucial information.
Next, what is crucial in the new system is the fact that we approach individual mood levels slightly more demanding. To achieve maximum mood, it's not enough to meet fans' expectations – the level of "fans love their club beyond life" is assigned for extraordinary achievements, exceeding expectations to the maximum – you can't achieve it simply by playing according to the club's capabilities. Consequently, the level of "fans believe in their club," which is 4/7, is considered an average level of satisfaction that the fans strive for when the club simply meets seasonal expectations. Any deviations from meeting expectations will affect whether the moods will rise or fall.
Importantly, we've retained the influence of the old system based on the results of recent matches. We deemed it a more realistic solution – so fans will refer to whether the club meets its expectations, but they will also remember the team's recent results – for example, if we're in a good league position as expected, but we lost the last few matches – it will affect their mood. The proportion of this influence is 60 to 40 in favor of the influence of seasonal expectations – however, they are ultimately more important.
To help you understand your fans' behavior, additional information regarding their behavior at the office will soon appear, such as:
Evaluation of the level of meeting last season's expectations: xx
Satisfaction level with the last matches: xx%
Satisfaction level with meeting expectations: xx%
1. Fans will remember last year's successes or failures. For each level above/below the expected goal of the previous season, the club will receive a modifier to the mood limit. So for example – for a club that completely exceeded fans' expectations, a +2 limit will be allocated to moods, meaning that in the new season, even if it is completely unsuccessful, moods will not drop below the level of 2/7. Similarly, if we don't meet expectations – for example, if we're one level below the seasonal goal, moods in the new season will not be able to rise above the level of 6/7.
2. The range of this modifier operates on parameters: +2, +1, -1, -2. Once again, we emphasize that this is about the limit, not a constant bonus – in other words, the modifier limits the scale in which fans' moods can move in the new season; it is not a constant bonus to the mood.
3. Fans' expectations currently only encompass league competitions. International matches or cup matches affect satisfaction with recent matches, not expectations. This is likely an element we'll expand upon in the future, and the club will receive goals for other competitions besides the league (presumably less significant in terms of impact).
4. The impact of meeting expectations depends on the moment of the season: fans will react much more gently to the first matches of the season, and much more strongly to the last ones – which determines the actual position at the end of the season.
5. The greater the disparity between fans' expectations and the current mood level (e.g., in the new season, the team significantly exceeds expectations, and it started with angry fans) – the faster their mood will change.
6. Moods are currently updated after the morning update.
New moods are a system reset
The most important information that should be the starting point for understanding the new moods is as follows: the new fan club satisfaction level is NOT a continuation of the old system. In other words, this season operates on an entirely new system, and you shouldn't refer to the mood level before this update – these are completely different mood calculation systems, and you can't say, for example, that the mood "dropped" compared to the previous season. It has been calculated on new grounds. We believe most of the misunderstandings reported stem from this crucial information.
Maximum moods only for outstanding achievements
Next, what is crucial in the new system is the fact that we approach individual mood levels slightly more demanding. To achieve maximum mood, it's not enough to meet fans' expectations – the level of "fans love their club beyond life" is assigned for extraordinary achievements, exceeding expectations to the maximum – you can't achieve it simply by playing according to the club's capabilities. Consequently, the level of "fans believe in their club," which is 4/7, is considered an average level of satisfaction that the fans strive for when the club simply meets seasonal expectations. Any deviations from meeting expectations will affect whether the moods will rise or fall.
New moods are a component of meeting fans' expectations, but also of the old system
Importantly, we've retained the influence of the old system based on the results of recent matches. We deemed it a more realistic solution – so fans will refer to whether the club meets its expectations, but they will also remember the team's recent results – for example, if we're in a good league position as expected, but we lost the last few matches – it will affect their mood. The proportion of this influence is 60 to 40 in favor of the influence of seasonal expectations – however, they are ultimately more important.
To help you understand your fans' behavior, additional information regarding their behavior at the office will soon appear, such as:
Evaluation of the level of meeting last season's expectations: xx
Satisfaction level with the last matches: xx%
Satisfaction level with meeting expectations: xx%
Additional (important!) rules of the new system
1. Fans will remember last year's successes or failures. For each level above/below the expected goal of the previous season, the club will receive a modifier to the mood limit. So for example – for a club that completely exceeded fans' expectations, a +2 limit will be allocated to moods, meaning that in the new season, even if it is completely unsuccessful, moods will not drop below the level of 2/7. Similarly, if we don't meet expectations – for example, if we're one level below the seasonal goal, moods in the new season will not be able to rise above the level of 6/7.
2. The range of this modifier operates on parameters: +2, +1, -1, -2. Once again, we emphasize that this is about the limit, not a constant bonus – in other words, the modifier limits the scale in which fans' moods can move in the new season; it is not a constant bonus to the mood.
3. Fans' expectations currently only encompass league competitions. International matches or cup matches affect satisfaction with recent matches, not expectations. This is likely an element we'll expand upon in the future, and the club will receive goals for other competitions besides the league (presumably less significant in terms of impact).
4. The impact of meeting expectations depends on the moment of the season: fans will react much more gently to the first matches of the season, and much more strongly to the last ones – which determines the actual position at the end of the season.
5. The greater the disparity between fans' expectations and the current mood level (e.g., in the new season, the team significantly exceeds expectations, and it started with angry fans) – the faster their mood will change.
6. Moods are currently updated after the morning update.