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Subject: »[GD] Beginners problems

2020-04-10 12:46:40
Lord Legolas to All
This topic is for general discussions about making Sokker more attractive to new users.

We would like to start with open question for you - from your perspective, what are the key challenges and problems, that new users face to?
Lack of some options, some part of game mechanics, UX? it could be anything, think broadly - but try to focus on crucial ones.
What should we change, to attract more managers and make them stay in the game for longer?
2020-04-10 13:47:50
The fact that managers can not start immediately.. They have to be accepted or am I mistaking?
2020-04-10 13:52:57
perhaps it would be better to directly target the newly registered users or community users who are helping the newbies

I am nowhere near newbie, but I will try to answer:

1, 300s waiting time before the game
2, the problem with flash -> inability to watch the matches, edit tactics, or to see team line up
3, inactive community - this is the bond that can attach the user really strongly to the game, but if you look at the national forums -- many of them have been abandoned for years. From my experience, good idea is when some experienced user writes to newbies, welcomes them in the game and tries to answer their questions and stays in touch with them -- this can save a lot of new users
4, the tempo of the game is really slow. There is just one league game per week. I don't say this should change, it is just that the time changes and faster games are more popular now.
5, the old clubs are just too ahead and It takes several years even for an experienced user to get at their level .. which is really annoying
6, many users just register but never log-in or just once and they never log in again. They have no chance to discover the beauty of the game. Maybe this has something to do with the design and overall attractiveness of the game to the freshly new user.
7, the system of leagues - I know this varies by country, but in general new users are often placed in leagues where are no other active users and the gap between their actual division and the higher one is quite huge.
(edited)
2020-04-10 13:55:26
yes, thanks Hornblower. I forgot this one. You receive the team immediately, but you cannot write messages, write on forum, buy new players .. and it can take (and usually takes) up to several days. That is a good reason to not to play the game.
2020-04-10 14:12:25
3, inactive community - this is the bond that can attach the user really strongly to the game, but if you look at the national forums -- many of them have been abandoned for years. From my experience, good idea is when some experienced user writes to newbies, welcomes them in the game and tries to answer their questions and stays in touch with them -- this can save a lot of new users

Hi :D

Hello :)
In Italy we have done it for several years. We really sent a lot of sk@ but I can tell you that they were not very useful. We had also created a guide (with links and examples), those who read had at least some information. Unfortunately, we stopped doing it when the number of registrations dropped and especially when we noticed that very few were really interested :(
2020-04-10 14:30:00
I'm afraid that in the modern world you need to guide new users by the hand, step-by-step. So what's hidden now in some guidelines on forums or on FAQ page, which is not easy to find, should probably pop up on the main screen, maybe with highlighting the next button you need to press and so on. "Now hire the coaches", "if you want to train defenders you may want to buy players with age..., skills... and price not higher than...". Also there probably should be advices against doing some things, like instantly expanding the stadium or opening the junior school. And some video or animation explaining how to make your own tactics, because I've seen quite a lot of new players who don't know they should move the ball too.

Also I'd like to see some 'quick play' option implemented for friendlies and arcade matches. In the current UI you can only select countries one by one, and it's frustrating to use for countries with a small number of active users. And the forum topics are a nice workaround, but should they be the main option? I'd prefer to click a button, get a list of 5 (?) teams from the world roster and send them the invitation with another click, that's it. It'd be good if the teams strength would be somewhat comparable, the easiest way would be to compare ranking points, using the average mark in previous friendly/league/arcade matches would be more fair maybe, but I don't see any ideal implementation of that.

Finally, the one thing that was frustrating for me as a new player was hiring the coaches. Because there's not too many 'weak' coaches on the transfer list which is advised in the guidelines, and when you recruit them yourself, the dispersion of skills is somewhat too large and you can't predict how much money you'd spend. Maybe there should be a little less dispersion of skills for 'weak' coaches.
2020-04-10 15:07:01
three proposals:

1- As soon as you have the team to be able to do a friendly test match, of 10 minutes, for example. From your team against another imaginary team of a similar level to yours. Without having to wait for Sunday or Wednesday (as an example of how the game works). If I fall in love with watching the game, new users should pass the same

2-Have a direct link on the club's main page with a visual file of the most important things in the game: how you can do tactics, how you can do the starting team, how you can access the transfer market and make transfers, how can you have youth school. All this, translated into the language of the country of the new user

3- more money for the begginers: for example: 2 M euro. But the first month or the first two weeks they can only spend 500,000 e (so that they get to know how the game works and not make a bad use of money). And after this time they can already spend the rest of the money
2020-04-10 15:29:50
1) The number of days it takes to get the account approved
2) No explanation of how the game works unless the user himself actually goes to the forum and explore himself. In mobile games, when a registration is done, there is always a small guide on how to navigate the game.

Many other points are covered by @slavista
2020-04-10 15:29:51
prices: the actual prices are a lot bigger than 10 years ago. The main cause is the stadium income that produce an excess of money and inflation in the game.
A beginner can't compete in the market for good trainees for a too long time.
2020-04-10 16:30:16
understanding how to do tactics
training rule that wens-day game ow-rite training from sundays game
hiring coaches - it was long time for me but i still remember what wast of money hiring coaches was
2020-04-10 16:55:21
To me, the game is too slow from the beginning, but even so, there are days that lots of things happen and days that nothing at all happens.

Reshuffling the week would be awesome, something like:

Sunday: League match

Monday: League positions update

Thursday: Youth league match

Wednesday: Youth players training update

Tuesday: Friendly/Cup match

Friday: Senior players training update

Saturday: New youth players arrive

I think that the youth team spots should be free. In the lower ranks paying >11k every week is too much. You can use a cheap coach for the youth team an replace it for a better one as you get in higher divisions.
2020-04-10 17:27:35
7, the system of leagues - I know this varies by country, but in general new users are often placed in leagues where are no other active users and the gap between their actual division and the higher one is quite huge.

Yep. I meant long time ago, that when a newbie come in, he could be first in the last division
BUT
this last div, in each country, were an "amator training league" which were as a junior division with only newbies and a little number of bots to up to 32 or 64 teams (or 128 for big countries).

At the end of the current season, all newbies will grow up in upper division.
In the same time, all bots which are downing in "amator last league" were "destroyed".

No loosing matches by 16-0 with this system! And players will keep on sokker more than one or two weeks.

And during those first training season, a tutor will contact them to help them and explain what will happen in the future. This way newbies are esay to search for tutors than in 1024 groups of bots :-)
(edited)
2020-04-10 17:59:03
Something common a out All the users is that somehow likes soccer. Then why not try to link somehow with a real soccer portal (feed of real news and real transfers)

2020-04-10 19:26:27
Message deleted

2020-04-11 04:17:30
good day
I think that this waiting time to see the matches killed the taste of sokker
2020-04-11 07:35:09
totally agree